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Expect the Extraordinary.

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NYCHA Large Scale Housing Emergency Management -

YEAR:

2012

LOCATION:

New York, New York

New York City Housing Authority (NYCHA), selected APTIM to provide professional program management services in connection with the oversight and management of the Sandy Resiliency & Renewal Program along with various capital projects underway or undertaken by NYCHA arising out of Superstorm Sandy. As part of the PM services offered, APTIM set up a Program Management Office (PMO) on-site to work with NYCHA management and staff to successfully execute the program.

NYCHA, the largest public housing authority in the U.S., operates 334 housing developments throughout the five boroughs of New York City and manages 178,895 apartments in 2,597 residential buildings containing 3,330 elevators and houses over 403,357 authorized residents. NYCHA also oversees a network of 400+ community facilities that include community centers, senior centers, health care centers, day care centers, and Head Start educational centers.

Superstorm Sandy crippled much of New York City (NYC), including 10% of NYCHA developments affecting 60,000+ residents in 219 buildings in Brooklyn, Queens, Manhattan, and Staten Island.

Approach

As the PMO, our overall responsibility to NYCHA on this recovery program includes:

$0
IN FEMA FUNDS AWARDED TO NYCHA
0
A/E FIRMS APTIM OVERSIGHT
0
CM FIRMS APTIM OVERSIGHT
0
SITES IN MAJOR CONSTRUCTION
0
DAMAGED APARTMENTS REPAIRED

  • Administering funding and coordinating with CDBG-DR and FEMA PA grant programs ($3.2 Billion in FEMA funds) on behalf of the NYCHA
  • Oversight of 11 A/E firms including:
  1. Management of the design contracts, schedule, and budget
  2. Technical review for all design disciplines (architectural, mechanical, structural, electrical, etc.)
  3. Coordinating with the office of design in specifying design standards
  4. Evaluating AE performance
  • Oversight of nine CM firms including:
  • Utilizing NYCHA’s systems for the procurement of several hundred construction contracts ranging in size of less than $5M up to over $300M+ including unit price, requirements, and lump sum construction contracts as well as CM as agent contracts
  • Processing all program related invoicing with a goal of 30 days payment on construction contracts
  • Developing a HUD Section 3 hiring initiative including outreach to and coordination with all labor relations unions involved in the Sandy work resulting in the implementation of pre-apprenticeship training programs to facilitate the entry of residents into the unions
  • Coordinating and reporting internally with NYCHA and externally with NYC agencies and stakeholders
  • Standup of the e-Builder system for comprehensive program management and reporting as well as utilizing Quick Base and other relational database systems for grant management

Outcomes

  • 684 jobs filled by Section 3 hires including 386 NYCHA residents
  • 187 building construction contracts awarded
  • 848 jobs created since 2012
  • Developed and executed a robust community outreach plan that has included over 1,500+ meetings with residents and 80 visits with elected officials through early 2018
  • Design and replacement of boiler systems within residential structures including providing for resiliency against future flood events
  • Outreach to labor relations organizations and elected officials
  • Construction and repairs for residential buildings
  • Communication and coordination with residents and tenants
  • Flexible staffing strategies to effectively respond to varying program/project needs
  • Designed and delivered program to achieve efficiency, speed and quality for large volume of task orders for electrical and mechanical work